Terms & Conditions

Effective Date: 9 March 2026

By signing this agreement, the member confirms that they have read, understood, and agreed to comply with the following terms and conditions. Failure to follow these rules may result in the termination of membership without refund. Torque Fitness reserves the right to update these terms when necessary and will notify members through official communication channels.

1. Membership Policy

Membership is non-transferable and may only be used by the registered member. Any misuse may result in immediate termination. In exceptional cases, membership transfer may be approved with a transfer fee of AED 125.

2. Monthly Membership

Monthly memberships paid via credit card require a minimum commitment of twelve (12) months. Payments will continue to be deducted until a formal cancellation request is submitted. Monthly memberships do not automatically cancel after the minimum term.

3. Membership Freezing

Membership may be frozen for a minimum of 2 weeks and a maximum of 4 weeks (1 month) with an applicable freezing fee of AED 125, subject to submission of a signed Membership Freezing Form.

4. Member Conduct

Members must conduct themselves respectfully, follow all gym rules, and comply with instructions from Torque Fitness staff. Disruptive behavior may result in suspension or termination of membership.

5. Age Policy

Members under the age of 16 must be accompanied by a responsible adult and provide a signed Parent/Guardian Consent Form.

6. Gym Etiquette Members must wear appropriate gym attire and footwear, respect UAE cultural values, return equipment after use, and limit cardiovascular equipment use to 45 minutes during peak hours.

7. Personal Belongings

Members are advised to store personal belongings in lockers. Torque Fitness is not responsible for lost or stolen items. Lockers are cleared daily. Lost items will be kept for 4 weeks, while clothing items will be held for 2 days only.

8. Facility Rules

Smoking and the use or distribution of illegal substances are strictly prohibited within the premises.

9. Health & Safety

Members must inform staff of any health conditions that may affect their participation. Members acknowledge that they use the facility at their own risk.

10. Facility Maintenance

Management may temporarily close or restrict access to certain areas of the facility for maintenance, repairs, or safety reasons.

11. Schedule Changes

Gym operating hours, services, and class schedules may change at the discretion of management.

12. Media Consent

Torque Fitness may conduct photography or videography within the facility for promotional purposes.

13. Facility Environment

Music selection and volume are standardized throughout the facility. The air-conditioning temperature is maintained at 21°C in accordance with international fitness facility standards.